Disclaimers and limitations of liability:
Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control.
Shipping:
We ship within 1-3 business days of when you place your order. A small percentage of items require a longer ship-out time. We ship via all major mail carriers, including UPS, FedEx, and the United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice. On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if we determine your order will not ship by the timeframe stated on each item's product page.
The term "shipping" or "ship" includes the commencement of shipping items in an order for multiple purchases or where the item purchased consists of components that must be shipped separately. For example, your order may consist of (1) several different items, (2) a quantity of the same item, or, (3) a single item with several component parts the size of which might require them to be shipped in separate packages. In all such orders, we endeavor to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence shipping by shipping individual packages in the order the soonest they are available and conditions permit. In these instances, our notification to you that your order has shipped marks the time when shipping has commenced; it does not mean that all items in the order have shipped at that time. All packages sent have a separate tracking number. You agree that Credit cards and debit cards are to be charged on the date of inventory reservation for the order, not the date of shipping.
Return Policy:
You must return items in new or unused condition with all original materials included with the shipment within 7 days from delivery. We will inspect all returned items and award a partial refund if opened or used. Buyer is responisble for return shipping costs. A 15% restocking fee will be charged for all return items. Stone Care Products, Special Orders Items, and products from our "Specials" page are non-returnable.
Expect to receive the refund within four weeks from shipping your return to A&S Sales. Inc. (this includes conservative estimates of the time required for the return shipping, inspection at our returns facility, and processing from your bank or credit card company). We will notify you via email with the details of your refund. You will receive your refund via the form of payment that you used.